Tg9999's Privacy Policy

Tg9999 (www.tg9999.ws) is one of Bangladesh's most trusted online betting and gaming platforms. Protecting your privacy is not just a legal obligation for us — it is the foundation of our business. This Privacy Policy applies to the tg9999 website, mobile app, and all associated services.

By creating an account, logging in, or using any service on tg9999, you are considered to have agreed to this Privacy Policy. Please read it carefully — it clearly explains everything we do and do not do with your data.

This Privacy Policy was last updated on 1 January 2026. We may update this policy from time to time, so we recommend checking this page regularly.

Tg9999 only collects the information necessary to operate its services properly and deliver the best experience to you. The types of data we collect are listed below:

We never store your full payment card number or bank account password. All sensitive payment information is stored in encrypted and tokenized form at all times.

Tg9999 collects your information through various methods. You have the right to know about each of them:

• Directly Provided: Information you provide directly when registering an account, completing KYC verification, or contacting support.
• Automatic Collection: When you use tg9999, your device information, IP address, cookies, and browsing behaviour are collected automatically.
• Via third parties: Relevant information may be received from payment providers (bKash, Nagad, etc.) or identity verification services.
• Government Databases: As part of the KYC process, your identity documents may be verified against official government records.
• Analytics Tools: Internal analytics tools are used to improve platform performance and enhance the user experience.

Tg9999 uses the information collected from you for the following purposes:

• Account Management: To create, verify, manage, and secure your account.
• Service Delivery: To keep gaming, betting, payment processing, and support services running smoothly.
• Identity Verification: To prevent fraud and combat money laundering (in compliance with AML/KYC policies).
• Contact: To send important updates, transaction confirmations, and support messages.
• Personalized Experience: To provide game suggestions and offers tailored to your preferences.
• Responsible Gaming: To detect excessive gaming patterns and provide timely support.
• Legal Compliance: To comply with applicable laws and regulatory authority requirements.
• Platform improvement: To analyse user behaviour and improve the quality of our services.

Your information is not used beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance.

Tg9999 never sells your data to third parties. However, limited sharing may occur in the following circumstances:

• Payment Providers: Necessary transaction details are shared with bKash, Nagad, Rocket, Upay, and our banking partners to process transactions.
• KYC service provider: Only the necessary information is shared with authorized verification providers for identity verification purposes.
• Legal Obligation: Information may be disclosed in response to a valid order from a court or lawful government authority.
• Fraud Prevention: In cases of serious fraud, in cooperation with relevant security authorities.
• Business Changes: In the event of a merger or acquisition, the new owner will be bound by this same privacy policy.

Tg9999 uses cookies and similar tracking technologies on its platform. Cookies are small data files stored on your device that help enhance your browsing experience.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

Tg9999 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active and up to 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, in accordance with Bangladesh's banking and financial regulations.
• KYC Documents: Up to 5 years after account closure (as required by law).
• Cookie & Analytics Data: Typically 3–12 months.
• Support Contact: Up to 2 years after the issue is resolved.

Once the designated retention period expires, tg9999 securely deletes or anonymizes your data so that it can no longer be linked to you in any way.

Under tg9999's Privacy Policy, you are entitled to the following rights:

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Erasure: Under certain circumstances, you may request the deletion of your data (unless retention is required by law).
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
• Right to Data Portability: You may request a copy of your data in a standard format (such as CSV).
• Right to Object: You may object to marketing communications or to specific types of data processing.
• Right to Withdraw Consent: Where data is processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of these rights, please reach out to our support team. We will process your request within 30 business days. In certain cases, legal obligations may prevent us from fully fulfilling a request — if so, you will be informed of the reason.

Tg9999 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration and is reconfirmed during the KYC process.

If we become aware that a minor's information is in our system for any reason, we will immediately close that account and delete the data. If you believe a minor is using tg9999, please notify us right away.

Tg9999 reserves the right to update this privacy policy as needed. For any significant changes, we will notify you via your registered email and display an alert on the platform. Continued use of tg9999 after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please get in touch with us: